Our
Promise

 

Our pledge to you

We couldn’t do the work we do without you, which is why we value your trust so highly. It’s also why, when you make the decision to support us, we make this promise to you:

  • We will be transparent with your funds. We are proud to hold the Registered Charity Tick from the Australian Charities and Not-for-profits Commission– the independent national regulator of charities established by the Australian Government.It identifies charities like us that are transparent, accountable, and meet the ACNC’s governance standards and reporting requirements.
  • We maximise the donations we get to ensure that almost all funds receive are delivery directly towards transforming the lives of young people. Our administration costs are extremely low and include unavoidable expense such as bank fees and regulatory costs.
  • We’ll keep in touch through our marketing channels, emails or calls to show you the impact you are making. We will also ask you for your feedback each year via a short survey.
  • We will respect and guard your privacy. We will never share your details with other organisations, charities and marketers. Read our Privacy Policy
  • We will publish independently audited accounts each year on our website so that you will know how your donation is being used. Read our latest Annual Report and audited accounts.
  • We’ll use your support to help deliver lasting solutions, not short-term fixes.
  • We’ll share stories of the people you help.
  • We’re dedicated to working as openly and transparently as possible, so you can be sure your donation will make a lasting difference.
  • We will be here for you to answer your questions, listen to your ideas or just say ‘hello’.

We’re committed to the highest standards in fundraising practice. We’re an active member of the Australian Charities and Not-for-profit Commission (ACNC) and the Public Fundraising Regulatory Association (PFRA) and are fully compliant with their standards. We are also members of the Fundraising Institute of Australia and committed to upholding their Principles and Standards of Fundraising Practice.

To let us know how we’re doing, contact us HERE

Registered Charity logo
HDAA Certified Organisation logo

Our organisation is a company limited by guarantee. We are registered with the Australian Charities and Not for Profit Commission (ACNC), classified a Public Benevolent Institution (PBI) with Deductible Gift Recipient (DGR) status.

StandBy Support After Suicide is a program of Youturn Limited

Contact us

YOUTURN (HEAD OFFICE)
12 Ernest Street,
Tewantin QLD 4565
T: 07 5442 4277
E: reception@youturn.org.au

HOW CAN YOU HELP

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Youturn supports young and vulnerable people of all ages across Australia, committed to ensuring that they have access to secure and affordable housing, and enjoy optimal mental wellbeing.

Youturn would like to acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First People and Traditional Custodians. We value their cultures, identities, and continuing connection to country, waters, kin and community. We pay our respects to Elders past and present and are committed to making a positive contribution to the wellbeing of Aboriginal and Torres Strait Islander young people, by providing services that are welcoming, safe, culturally appropriate and inclusive

Youturn is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. Youturn welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

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