Homelessness

Youturn supports people who have a housing need or are experiencing homelessness

Homelessness is a complex issue with many factors contributing to Australia’s increasing rates of young people who find themselves couch-surfing, living rough or in supported accommodation. For most young people, homelessness is not a choice, with many experiencing home lives that are fraught with poverty, neglect, physical and emotional abuse leaving them to feel there is no other option but to leave.

This is a growing social problem across Australia, where it is estimated that more than 122,000 Australians are homeless each night, and more than one third of these people are children and young people under the age of 25.   Queensland, after New South Wales and the Northern Territory, has the third highest rate of homelessness across all states and territories.

Homelessness is more than simply not having shelter, it is about having a stable and safe place to call home. For young people in particular, it is about having a strong foundation which provides them with the support and care they need to live a healthy and meaningful life.

Youturn grew out of the need to address youth homelessness on the Sunshine Coast, with a group of local dedicated campaigners that were determined to make a difference in this area.

Youturn has been providing homelessness services for more than 30 years and is recognised as a key provider of Specialist Homelessness Services (SHS) across southern Queensland. Our services include both the provision of accommodation, with over 50 beds/night available across almost 20 properties, as well as wrap-around case management services for those in need of support.

We employ dedicated Case Managers and support staff to work with young people and provide a range of innovative homelessness services committed to supporting people:

  • whose living conditions make it intolerable to remain at home
  • who can’t afford secure and appropriate housing.
Our Homelessness services
and programs

Specialist
Homelessness

Youturn Specialist Homelessness Service, provides short term and, in some cases, immediate accommodation and homelessness assistance which is used to support young people, families and/or couples through their crisis housing situation as they move towards independent living. Intervention support, through regular contact and referral, both pre and post exit ensures that young people are assisted to gain and sustain appropriate accommodation.

 

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Crisis
Accommodation

Youturn Crisis Accommodation is for young people needing transitional housing and independent living skills.  This program is for single young people is in the Caloundra and Toowoomba areas and is delivered mostly in a shared accommodation environment.

 

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Emergency
Relief

Our Emergency Relief program provides assistance with emergency food vouchers, hygiene packs, groceries, and clothing. We also refer people to other in-house programs or to external specialist services.

 

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Money
Matters

Youturn Money Matters program provides budgeting and money management strategies to people who are experiencing financial hardship and needing guidance on budgeting and managing money and debt strategies.

This program is Sunshine Coast based, at Tewantin.

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Our Youth Support Program

Provides case management support to young people in complex situations with limited support networks. This program includes a long-standing MoU with Youth Justice to provide practical and emotional support to young people and their families / carers when navigating the children’s court system.

This is a Toowoomba based program.

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Crisis
Support

If you need help with accommodation, or need an emergency shelter or you are at risk of experiencing homelessness call the Homeless Hotline 1800 474 753

Youturn assists our clients to:
Obtain and/or maintain independent, stable accommodation
Access income support and improve their capacity to achieve financial security
Increase their skills, independence and capacity to resolve personal crisis
Increase their capacity to access support services
Achieve education or training outcomes
Reconnect with family where appropriate
Increase connectivity within their local community
Increase their skills, independence and capacity to resolve personal crisis

Program vacancies are advertised through QHIP and referral and further information can be obtained by calling: 07 5492 2498

*Residents and tenants receiving an income are expected to pay rent in-line with the program guidelines.

Our homelessness services and programs are funded by the Australian and Queensland Governments.

Passionate about making a difference.

“Being a youth worker gives me a great sense of personal accomplishment, being a youth worker in a great team at Youturn is next level. I’m lucky to belong to a such dedicated group in homelessness.

I have been privy to some moments in a young person’s journey which are golden, and I’m really proud to know that we collectively have much to do with those golden moments. Definitely a lot of blood, sweat and tears along the way, but also bucket loads of laughter, joy, and triumph which is worth every bit of the ride to witness a young person become the best they can be.”

Jo – Coordinator, Gateway House

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Our organisation is a company limited by guarantee. We are registered with the Australian Charities and Not for Profit Commission (ACNC), classified a Public Benevolent Institution (PBI) with Deductible Gift Recipient (DGR) status.

StandBy Support After Suicide is a program of Youturn Limited

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Youturn supports young and vulnerable people of all ages across Australia, committed to ensuring that they have access to secure and affordable housing, and enjoy optimal mental wellbeing.

Youturn would like to acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First People and Traditional Custodians. We value their cultures, identities, and continuing connection to country, waters, kin and community. We pay our respects to Elders past and present and are committed to making a positive contribution to the wellbeing of Aboriginal and Torres Strait Islander young people, by providing services that are welcoming, safe, culturally appropriate and inclusive

Youturn is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. Youturn welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

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