RESIDENTIAL CARE SERVICE
Residential Care is placement based care provided to a child or young person in need of care and protection as determined by Child Safety Services. A team of carers provide day to day care for up to four young people in a group home.
The service has a strong focus on:
Caring and Connecting: Kelly
Working in Child Safety across the Sunshine Coast takes a certain kind of person, among other things being a morning person certainly helps Kelly get a head-start on her day.
“My day starts early with my mental to-do lists well underway for the day ahead.
“When I start work, I’ll catch up on important emails from overnight and then start checking in with the Youth Workers at each of our houses. I’ll ask how their night shift was, how each of the young people are, and any needs they have for the day ahead” says Kelly.
As Service Lead Kelly works in a high paced state of critical thinking and juggling priorities, from liaising with external agencies to managing internal staffing needs.
A large component of the role is managing her team, including the rostering of 24/7 shifts across the three houses to holding team meetings and supporting individual’s development.
“Running 24/7 Residential services, it is important to prioritise self-care and personal awareness across my staff, so we can deliver a caring and therapeutic program for our young people.
“It’s what gets you through the crazier days and allows us to always remain smiling and have time for others.
“Knowing that I have done the best job I can possibly do allows me to go home each day comfortably knowing that my staff are well supported and equipped to provide the best level of care possible”